Privacy Policy – Australian Axe

At Australian Axe

Your privacy and trust matter to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, shop our products, or interact with us online. By using our site, you agree to the practices outlined below.

1. Information We Collect

We collect personal data to fulfill orders, provide support, and improve your experience. This may include:

Contact Information: Name, email address, phone number, shipping & billing address
Payment Information: Credit/debit card details (processed via secure third-party gateways)
Account Details: Login credentials if you create an account
Order History: Products purchased, preferences, and related interactions
Device & Usage Data: IP address, browser type, operating system, pages visited, and session data

2. How We Use Your Information

We use the information collected for purposes including:

Processing orders and transactions
Communicating with you about your order, returns, or promotions
Providing customer support
Personalizing your shopping experience
Improving our website functionality and security

Complying with legal obligations

3. Cookies & Tracking Technologies

Australian Axe uses cookies to enhance site performance and user experience. Cookies help us:

Remember your preferences
Track cart and checkout behavior
Analyze website traffic for improvements.
Deliver targeted promotions

You can choose to disable cookies via your browser settings, though it may affect certain site functionalities.

4. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties when necessary:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers (to fulfill and track orders)
Email marketing platforms (for opt-in newsletters or updates)
Analytics providers (like Google Analytics)

All partners are required to maintain the confidentiality and security of their data.

5. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your data
Opt out of marketing emails at any time.
Request a copy of the information we hold about you.
Withdraw consent for data processing.
File a complaint with your local data protection authority.

To exercise these rights, email us at [info@australianaxe.com].

6. Data Security

We take your privacy seriously and use industry-standard measures to safeguard your data:

SSL encryption for all transactions
Secure hosting and firewalls
Access controls on personal information

However, no system is 100% secure. We cannot guarantee absolute security, but we continually strive to protect your data from unauthorized access or misuse.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we discover such data has been collected, it will be promptly deleted.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted here with an updated effective date.